The world’s top customer support teams leverage online video to increase deflection and resolve cases faster than over the phone and via email or chat. This has without been proven to boost customer satisfaction. In this article we’ll go into the main use cases for video as it relates to customer support and help desk scenarios and list a number of software tools that are made for the ...[Read More]
Welcome to the new normal, we’re all working from home now and a lot of us will continue to do so in the future. Most companies are now adjusted to the change in work lifestyle brought upon us by COVID-19. That means we’ve embraced Zoom meetings and other video collaboration tools to tie employees together and keep our businesses running. When it comes to onboarding remote employees, t...[Read More]
Get started building your own video streaming service. Software to create AppleTV, Roku, Amazon Fire and Samsung video apps without spending a lot of money.
Now that we're all stuck at home, we're all glued to our computer and TV screens. Creating videos in today's environment now comes with a ton of restrictions, such as you can't physically get a crew together right now to run production.
We are facing a new work from home reality where a growing number of companies are enabling their workforces to continue working remotely. Because of this, the rise of video conference calls in March 2020 has been unbelievable. According to meeting provider, Zoom, there is has been a 280% increase in video meetings globally. That’s huge! We wrote this article for those of you that are new to...[Read More]
Today it’s more important than ever to adopt online meetings and to do that you need to invest in video conferencing or online meeting software. These software platforms provide the latest video, audio, and web conferencing capabilities, and include click-to-join connectivity from any device, generally with nothing to download — making it super easy. This checklist will lead you throug...[Read More]
If you’re currently evaluating different types of web conferencing and online meeting software, then you already know how this technology can bring high value collaboration to your communications. This article highlights the top 9 questions to consider when looking at web conferencing and web meeting software. 1. Is the web meeting software tool easy to use? If you are planning on connect wi...[Read More]
The companies that are leading the charge today are using video in an incredibly impactful way to differentiate from competitors, and raise brand and product awareness among prospective customers, partners and employees. From sales enablement, product marketing, executive communications and human resources, companies are using video as a cost-effective tool across all departments, helping to gener...[Read More]