The world’s top customer support teams leverage online video to increase deflection and resolve cases faster than over the phone and via email or chat. This has without been proven to boost customer satisfaction. In this article we’ll go into the main use cases for video as it relates to customer support and help desk scenarios and list a number of software tools that are made for the ...[Read More]
Welcome to the new normal, we’re all working from home now and a lot of us will continue to do so in the future. Most companies are now adjusted to the change in work lifestyle brought upon us by COVID-19. That means we’ve embraced Zoom meetings and other video collaboration tools to tie employees together and keep our businesses running. When it comes to onboarding remote employees, t...[Read More]
This year it is more important than ever to deliver video content where your audience is. With the outbreak of COVID-19 and the global population at home, brands and educators alike are rushing to create meaningful content on social media, YouTube among other channels. Content creators that once relied on websites to deliver premium video are now looking to bring that same experience to the living...[Read More]
Today video and television production companies and agencies are turning to the web to collaborate on video projects in post production. A new class of software has made it easy for teams to transition from the edit bay to the web. With production teams sometimes in various global locations, the power of the internet has become essential for streamlined video publishing workflows. In this article ...[Read More]
50Wheel recently ran a consumer study aimed at global businesses, looking to better understand the impacts of COVID-19 on the use of online video and video software. Going in to this study we were curious to see if businesses were looking at the global pandemic and shelter in place order as a reason to further invest in video technologies or the opposite, a reason to cut budget and reduce spend on...[Read More]
Today anyone can create a video online in a few minutes without any technical expertise or background. Whether its recording from your web cam, uploading video clips from your computer or using pre-existing templates and animated slides to form an explainer video, video making software apps are accessible and a content marketer’s best asset. The most common types of video making software: Vi...[Read More]
Get started building your own video streaming service. Software to create AppleTV, Roku, Amazon Fire and Samsung video apps without spending a lot of money.
Now that we're all stuck at home, we're all glued to our computer and TV screens. Creating videos in today's environment now comes with a ton of restrictions, such as you can't physically get a crew together right now to run production.
We are facing a new work from home reality where a growing number of companies are enabling their workforces to continue working remotely. Because of this, the rise of video conference calls in March 2020 has been unbelievable. According to meeting provider, Zoom, there is has been a 280% increase in video meetings globally. That’s huge! We wrote this article for those of you that are new to...[Read More]
Today it’s more important than ever to adopt online meetings and to do that you need to invest in video conferencing or online meeting software. These software platforms provide the latest video, audio, and web conferencing capabilities, and include click-to-join connectivity from any device, generally with nothing to download — making it super easy. This checklist will lead you throug...[Read More]