The world’s top customer support teams leverage online video to increase deflection and resolve cases faster than over the phone and via email or chat. This has without been proven to boost customer satisfaction. In this article we’ll go into the main use cases for video as it relates to customer support and help desk scenario...[Read More]
Today anyone can create a video online in a few minutes without any technical expertise or background. Whether its recording from your web cam, uploading video clips from your computer or using pre-existing templates and animated slides to form an explainer video, video making software apps are accessible and a content marketer’s be...[Read More]
Now that we're all stuck at home, we're all glued to our computer and TV screens. Creating videos in today's environment now comes with a ton of restrictions, such as you can't physically get a crew together right now to run production.