IrisCX provides a real-time, video driven customer interaction platform for enterprises that allows consumers to self-assess issues, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time.
Features
- Tools to provide guided customer support.
- Proactive guidance with live video chat.
- AI that helps automate customer interactions
- Data insights provide detailed information on how customers are interacting with websites and products.
Pricing
IrisCX pricing is not publicly listed. To get packaging and pricing information contact the vendor directly.
Customers
Delta Faucet Company, Span, ATCO, conEdison, Enbridge, Calbridge Homes, Omega Builders
Latest Videos
Latest Images
Latest News
Video Software Platform Funding & Acquisitions: March 2023
February was a busy month for online video software platforms with five companies receiving venture funding for a total raised of nearly $50 million in funding. Across the vendors funded there is a common theme: they are all either AI video generation platforms or pure content creation software tool...[Read More]
Smart Video Platform IrisCX Announces $4.6 Million in Funding
Canadian smart video platform company IrisCX has raised $4.6 million in a seed funding from Arthur Ventures. IrisCX will use the capital to further develop their product, grow their team and pour more fuel on their sales and go-to-market strategy which targets home product and services companie...[Read More]