- The platform is very simple to use, from uploading or recording a video to publishing and analytics.
- Customer service is top notch and can be accessed through a support community or via a customer success team.
- The platform is full featured and has set the standard for video player embedding, analytics and is overall a very high quality product.
- The platform is designed primarily for digital marketers and sales teams using video to engage customers -- those use cases drive real ROI for customers.
- We highly recommend this solution!
- While being easy to use, more advanced video deployments will be limited with the platform's feature sets.
- Customer service does not scale well to meet the demands of large enterprise deployments.
- Although the platform is full-featured, the video management, meta data sets are limited.
- ROI and value of the solution are tied directly with two specific use cases: digital marketing and sales.
- We recommend this solution for digital marketing and sales use cases only.