Wistia Review


  • The platform is very simple to use, from uploading or recording a video to publishing and analytics.
  • Customer service is top notch and can be accessed through a support community or via a customer success team.
  • The platform is full featured and has set the standard for video player embedding, analytics and is overall a very high quality product.
  • The platform is designed primarily for digital marketers and sales teams using video to engage customers -- those use cases drive real ROI for customers.
  • We highly recommend this solution!


  • While being easy to use, more advanced video deployments will be limited with the platform's feature sets.
  • Customer service does not scale well to meet the demands of large enterprise deployments.
  • Although the platform is full-featured, the video management, meta data sets are limited.
  • ROI and value of the solution are tied directly with two specific use cases: digital marketing and sales.
  • We recommend this solution for digital marketing and sales use cases only.


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