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The Top Online Video Software For Help Desk and Support Teams
The world’s top customer support teams leverage online video to increase deflection and resolve cases faster than over the phone and via email or chat. This has without been proven to boost customer satisfaction. In this article we’ll go into the main use cases for video as it relates to customer support and help desk scenario...[Read More]
The Best Video Marketing Tools For Customer Support Teams in 2019
In 2018 we saw a rise in video software solutions addressing the needs of global customer support teams. A new set of video marketing tools emerged enabling brands to engage with customers post-sale in a whole new way. Video software for customer support and success enables organizations to: Empower customer support representatives to us...[Read More]
Hippo Video’s New Video Platform For Sales and Marketing Teams
Hippo Video, an emerging video platform focused on content creation and sales enablement has upgraded their suite of offerings with a new toolset designed specifically for marketing and sales teams. A fast growing trend, video has seen real growth as a critical engagement tool for both sales and customer success reps while engaging with c...[Read More]