The world’s top customer support teams leverage online video to increase deflection and resolve cases faster than over the phone and via email or chat. This has without been proven to boost customer satisfaction. In this article we’ll go into the main use cases for video as it relates to customer support and help desk scenario...[Read More]
Now that we're all stuck at home, we're all glued to our computer and TV screens. Creating videos in today's environment now comes with a ton of restrictions, such as you can't physically get a crew together right now to run production.