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The Top Online Video Software For Help Desk and Support Teams

The world’s top customer support teams leverage online video to increase deflection and resolve cases faster than over the phone and via email or chat. This has without been proven to boost customer satisfaction. In this article we’ll go into the main use cases for video as it relates to customer support and help desk scenario...[Read More]

The Best Video Marketing Tools For Customer Support Teams in 2019

In 2018 we saw a rise in video software solutions addressing the needs of global customer support teams. A new set of video marketing tools emerged enabling brands to engage with customers post-sale in a whole new way.  Video software for customer support and success enables organizations to: Empower customer support representatives to us...[Read More]